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How 4rabe Handles Your Personal Data

At 4rabe, we collect only the data we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep your sessions secure.

Account Data ProtectionUPI & Paytm Transaction PrivacyRight to Access Your DataCookie TransparencyData Deletion Requests
4rabe How 4rabe Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data at Any Time

If you want to access, correct or delete the personal data 4rabe holds about you, our privacy support team is available through the channels below.

Email Data Requests Send a written data access or deletion request to our privacy inbox.
Live Chat Support Start a live chat session from your account dashboard to raise a data concern…
In-Account Help Centre Navigate to the Help section inside your 4rabe account to submit a formal privacy…
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Your Controls

4rabe applies layered security measures across account login, payment processing and data storage so that your personal details remain yours alone.

Data We Collect

We collect your name, contact details, payment identifiers from UPI, Paytm or PhonePe transactions, and session logs. Nothing beyond what is needed to run your account and verify payouts is stored.

Cookie Practices

Our site uses functional cookies to keep you logged in and analytics cookies to understand which lobby sections you visit most. You can adjust cookie preferences from the consent banner or your browser settings.

Account Security

Login sessions are protected by encrypted tokens. We do not store full payment credentials for UPI or PhonePe — only transaction reference IDs that allow us to reconcile deposits and withdrawals on your statement.

Data Retention

Account data is retained for as long as your account is active, plus the period required under Indian financial regulations. Once that period passes and your account is closed, we delete or anonymise your personal records.

Who to Contact

Our designated Data Protection contact handles all formal requests. Reach them via the privacy email listed in the support section or through the in-account Help Centre ticket form for a tracked response.

Requesting Changes

You can ask us to correct inaccurate data, restrict how we process it, or delete it entirely where no legal retention obligation applies. Submit your request in writing and we will confirm the outcome within the statutory period.

Your Privacy Questions About 4rabe, Answered

The questions below address the data rights and privacy concerns we hear most often from account holders in India. If your question is not covered here, use the live chat or privacy email to reach our team directly.

We collect your name, email address, phone number and the payment identifiers associated with your UPI, Paytm or PhonePe transactions. Device and session data is also logged to detect unauthorised access and keep your account secure.

After account closure, we retain records for the period required under applicable Indian financial and regulatory law. Once that retention window closes, your personal data is deleted or anonymised so it can no longer be linked to you.

Yes. Submit a written access request via the privacy email or the in-account Help Centre form. We will compile your data record and send it to your registered email address within the timeframe set by applicable Indian data protection law.

We share data only with payment processors needed to complete your UPI, Paytm or PhonePe transactions, and with service providers who support account security and fraud detection. We do not sell your data to advertisers or unrelated third parties.

Send a deletion request through the privacy email or Help Centre ticket form with your account details. Where no legal retention obligation applies, we will delete your records and confirm completion in writing within the statutory period.

We use functional cookies for session management and analytics cookies to understand lobby usage patterns. You can manage or withdraw cookie consent through the banner shown on your first visit or via your browser's cookie settings at any time.

Contact our live chat support immediately so we can freeze suspicious activity and investigate. You can also email the privacy team with details of what you noticed. We will respond within 72 hours and keep you informed throughout the review.